Consulting

Business Alignment Strategies' consulting services are focused on optimizing client results and helping first responders maximize their performance. After meeting with you to discuss your needs and opportunities, we customize a proposal that contains specific objectives, measures, and options for how we may work together to achieve the desired outcomes.

Below are examples of the types of consulting services that Business Alignment Strategies offers. Please click on the links in each category to review typical client results.

Marketing the organization's value
Clients who request this service typically find it challenging to articulate the value their organization provides. Business Alignment Strategies can help you identify and articulate that value, educate your employees about it so they become your "value advocates," and communicate the value effectively to your stakeholders.

Process development or improvement
Clients who request this service typically are faced with the need for a systematic method to address on-going requirements, such as a succession process that ensures vacancies in critical positions can be filled expeditiously with qualified individuals. Alternatively, their existing processes may be dysfunctional or broken completely, such as an ineffective disciplinary system. Business Alignment Strategies can assess the process for effectiveness and alignment with desired outcomes, make recommendations for improvement, and help implement specified changes. Click here to see representative client results from this service.

Organization/Culture Change
Clients who request this service typically face the challenge of changing their organizational cultures, a process which is difficult, time consuming, and requires a systemic approach. Business Alignment Strategies can help you identify the desired culture, tailor a change process that fits your needs, and implement the plan. Click here to see representative client results from this service.

Strategy Development and implementation
Clients who request this service either are at a loss as to what direction their organizations should take, or they know where they want to go but are unsure how to get there. Business Alignment Strategies can assess your organization's strategic plan or help you develop one that includes a clear blueprint for action. Click here to see representative client results from this service.

Organizational alignment
Clients who request this service typically find that they are unable to achieve their goals or mission, or they are progressing too slowly. While some leaders can identify the impediments to progress, others need help in doing so. Business Alignment Strategies can assess the obstacles to your organization's forward momentum and suggest ways to remove or mitigate them effectively.

Employee Relations
Clients who request this service face a range of perplexing and complex employee-related challenges such as dysfunctional work groups, conflicts (e.g., between individuals, within or between work groups, between labor and management), and lack of engagement. Business Alignment Strategies can diagnose your organization's challenges and tailor interventions that result in more productive and collaborative work environments. Click here to see representative client results from this service.

Program Evaluation
Clients who request this service typically are mystified about what return or value, if any, they are getting for the resources invested in a given program - i.e., whether the program achieve intended results. Alternately they may want to discover how existing programs can be improved. Business Alignment Strategies can design an evaluation process into your programs to ensure you can continue to assess them on an on- going basis. Click here to see representative client results from this service.

Professional standards/Performance Management
Clients who request this service typically experience the performance management and/or the professional standards process as a source of frustration for everyone involved. Business Alignment Strategies can develop an effective system tailored to your organization's needs that focuses primarily on how to help employees be fully successful so they do not require remediation or disciplinary actions. However, because corrective action sometimes is required, we ensure the entire process is characterized by procedural fairness. Click here to see representative client results from this service.

Ethics and Values
Clients who request this service typically are struggling to incorporate values into their organizational cultures. Business Alignment Strategies can help you operationalize the desired values and ensure the factors and systems that influence employee behaviors (e.g., performance management, professional standards, organizational goals, leaders' behaviors) reinforce those values. Click here to see representative client results from this service.

Communication and Language
Clients who request this service typically are at a loss as to how to market themselves effectively, or they struggle because their managers and employees lack the skills to conduct constructive and often difficult conversations about issues such as performance and accountability. Business Alignment Strategies can teach you words, approaches, processes, and frameworks that will enable you to communicate your intended message more powerfully, and to give and receive meaningful feedback. Click here to see representative client results from this service.

professional Development
Clients who request this service typically realize their professional development efforts have been hit or miss, and thus are ineffective in meeting their needs in a systematic way. Using a results-oriented approach, Business Alignment Strategies ensures that all professional development programs are tied to specific business outcomes. We also suggest strongly that each one includes an evaluation process in order to demonstrate the extent to which it has achieved its desired outcomes. Click here to see representative client results from this service.

Employee and Customer Surveys
Clients who request this service typically want to know what's on their employees' and customers' minds so they can retain their good performers and meet or exceed their customers' expectations. The Affordable Care Act now requires health care providers to conduct customer satisfaction surveys. Business Alignment Strategies can design and implement survey instruments that will provide actionable and reliable information. Click here to see representative client results from this service.

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